Interview Summary

September 6, 2009 8 comments

After interviewing my designer I came to the conclusion that their design process stays (for the most part) the same except for:

  • Number of prototypes created after initial client meeting (Typically one for pro bono clients)
  • Length of time for turn-around (clients more flexible on when project is to be completed)
  • Amount of revisions (Everything is checked off step by step so pro bono clients rarely ask for revisions)
  • Personal satisfaction (Getting paid is great but doing something like pro bono makes you feel good)

None of these points surprised me too much and I got the feeling that overall pro bono clients are just happy you helped and satisfied with whatever you can give to them. Pro bono clients also surrender more creative freedom which is nice for any designer. Besides that, the design process changes very little and you still have to ask the same questions of your client to have a successful project. However, not having the pressure of a paying client does make the process a little more enjoyable.

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Interview with Michelle Carpenter

September 6, 2009 2 comments

Client Name:  Bear Creek Elementary


Q) What did the client come to you with? What did they need you to do for them?

A) The project was a re-design of the Bear Creek Elementary School website.

 

Q) What was your motivation for taking the client?

A) My main motivation was to give back to my child’s school and also give back to the community.

 

Q) Where you excited/worried about meeting their expectations (seeing as how you were working for free)?

A) We had very good communication. I researched, asked questions and was able to determine the style of website that they would like design wise. I asked them to compile a list of sites they thought were successful designs.


Q) After meeting with the client for the first time, what did you take away the most?

A) Gratitude and excitement on their part. They were happy I was helping them and I was happy to help.

 

Q) Did the client seem to have a good grasp on what they wanted?

A) Yes, they knew what was missing on their old site. We could compare their old to what they wanted in a new site.


Q) What research did you need to do for the project?

A) I looked at peer institutions and examined missing elements. I also looked at usability. These features were what the client pointed to as needing to be re-done.

 

Q) How did that research influence project development? What did you discover?

A) Navigation categories were changed. This made the site more user-friendly and since the site was made for families this was important.

 

Q) Did you provide a couple different ideas? If so, what were they?

A) Hierarchy of navigation and usability were ideas I presented. They liked the idea that it would help cure usability issues. I added meta tags to make the site searchable. Adding meta tags made the site made it more accessible by being more noticeable to “Google” and other search engines.

 

Q) How did the client respond to those ideas?

A) Client was very flexible. Since we both had the same goals it made things easier.

 

Q) During project development did any ideas change or evolve?

A) We added pages that we determined were needed to make the site more complete. These pages weren’t discussed in earlier meetings but just came about as the project went on.

 

Q) What concept did you come up with as the final solution for the client?

 

 This is the site homepage after the re-design.


 Bear Creek 2


Q) In your opinion, what were the most/least successful aspects of the project?

A) When job is finished there are always details they would like to change or add. A project is never finished but changing things here and there  adds more time to the project. Eventually you reach a point when you meet the projects goals and decide to stop.

 

Q) What did the target audience think of the final product?

A) Very satisfied. They were just happy to have the work done and very happy with the results.

 

Q) Did you receive any feedback form the client/or target audience?

A) The client and audience were happy to have a functioning site.


Categories: Uncategorized

Project #1: Designer

September 2, 2009 Leave a comment

Designer: Michelle Bauer Carpenter

http://www.michellecarpenter.net/

“Michelle’s prior non-profit work experience with Free Speech TV includes collaboration with grassroots organizations and larger institutions including the Getty Museum, the Whitney Museum of American Art, the Roosevelt Institute, Human Rights Watch International, among others. She has received numerous grants including her recent Colorado Council on the Grant and Arts Fellowship.”

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Pro Bono Case Study: Phase 1

September 2, 2009 Leave a comment

Pro Bono Case Study:

Outline: The purpose of this case study is to delve into how the design process for a designer changes when dealing with a pro bono client.  The following questions relate to your specific design process and how you go about working with a pro bono client. I ask that you answer in regards to a specific project so that you can reference how ideas translated into a solution. Being able to follow how you got from where you started, to where you ended up essentially.

General: The goal is to gain an understanding of how you as a designer interact with a pro bono client. Feel free to add any other ideas or issues you commonly find when dealing with these clients. Highlight anything you feel needs mentioning, such as how you balance these clients with your other workflow.

Examples: If you can choose to talk about a client that you have examples to show that would be great! For example any rough sketches or rough cuts, screenshots etc. Just examples to show design process in action.

Client Name:

-What did the client come to you with? What did they need you to do for them?

-What was your motivation for taking the client?

-Where you excited/worried about meeting their expectations (seeing as how you were working for free)?

Design Process:

-After meeting with the client for the first time, what did you take away the most?

-Did the client seem to have a good grasp on what they wanted?

-What research did you need to do for the project?

-How did that research influence project development? What did you discover?

-Did you provide a couple different ideas? If so, what were they?

-How did the client respond to those ideas?

-During project development did any ideas change or evolve?

-What concept did you come up with as the final solution for the client?

-In your opinion, what were the most/least successful aspects of the project?

-What did the target audience think of the final product?

-Did you receive any feedback form the client/or target audience?

Go Broncos!

August 18, 2009 1 comment

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